ArchiveSocial empowers organizations to actively participate on social networking channels by ensuring they can fulfill legal requirements and avoid lawsuits. Our cloud based archiving and analytics technology is trusted by more than 2,500 organizations including New York City, the State of North Carolina, and the United States Department of Justice. In 2017 we collaborated with the White House to launch the first archive of presidential social media in history (for the outgoing Obama administration). Our office is located in the heart of Downtown Durham, NC, walking distance from the Durham Performing Arts Center, Durham Bulls Athletic Stadium, American Tobacco Campus, the American Underground (a Google for Startups Tech Hub), and some of the best food in the Southeast. As American Underground alumni, we retain many privileges of membership, including access to their facilities (including a beautiful rooftop deck!) and the invitation to attend happy hours and other social events for unparalleled access to the vibrant Durham entrepreneur scene. We are a rapidly growing company, and we are looking to expand our sales team. We are seeking talented, passionate individuals who want to grow with us. The Sales Development Representative is an inside sales role that helps develop prospecting lists and engages prospective clients via phone, email, and other avenues. An SDR will qualify prospect fit, generate interest, and set appointments for Account Executives to speak with prospects. Cold-calling is a primary function of this position. This is an entry-level role with strong likelihood of rapid career advancement for high performers.

Would you like to work at an early stage startup in a rapidly-changing market? How about one early enough that you’re a central part of the team, and what you do matters, and matters immediately? CureMint is looking for a detail-oriented Catalog Manager. In this position, you will work directly with our Customer Success Team, Product Development team, and CEO to update and maintain our marketplace catalog and support positive customer outcomes. This is an entry level position for someone looking to gain experience, be an impactful member of a team, and grow within a start-up environment.

ProcessMaker’s workflow automation platform makes it easy to rapidly design and deploy automated workflows to deliver true digital agility to your organization. ProcessMaker is located in downtown Durham, NC on the American Underground campus - a Google for Startups Tech Hub. Our mission is to Orchestrate the flow of information between systems and people so that organizations run better. Search Results. Our Director of Customer Success will be responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. First you'll be doing, then building a team and leading by example. Big plus if you're an Academy grad or an experienced Operations leader.

CureMint is looking for a detail-oriented Vendor Success Associate. In this position, you will work directly with our Customer Success Team, Product Development team, and CEO to update and maintain our marketplace catalog and support positive customer outcomes. This is an entry level position for someone looking to gain experience, be an impactful member of a team, and grow within a start-up environment. Experience is not a prerequisite as we're excited to teach an eager, motivated new arrival. However, a team-first mentality, exceptional communication skills, both written and verbal, next level attention to detail and an appreciation for structure and process are some of the traits we are looking for in an individual.

About ProcessMaker: ProcessMaker orchestrates the flow of data between systems and people so that organizations reach their full potential. With offices in the US, South America, and Europe, ProcessMaker is a leading force in the world of workflow, BPM, and Low-Code. Our Mission: Orchestrate the flow of information between systems and people so that organizations run better. Our Vision: Be a part of the essential fabric of the way decisions are made, resources utilized, and work is performed in organizations. Our Values: Create, be curious, be alive, welcome diversity, and be open -- these are the values that power our innovation.

As a Test Specialist for our Automation group you will be responsible for developing relationships with clients in order to define develop cloud strategies. You should be able to articulate complex technical concepts to clients, helping them envision how the automation can help them to move towards faster implementation. Required Technical and Professional Expertise • 2+ years experience with the Cloud space • 2+ years experience within the travel industry • 2+ years experience with Jenkins • Trained and Certified in Worksoft • Scrum Master Certified Preferred Technical and Professional Expertise • 4+ years experience with Agile Testing • 2+ years experience with Dev Ops • 5+ years experience with the Cloud space • 5+ years experience within the travel industry • 5+ years experience with Jenkins • Trained and Certified in Worksoft • Scrum Master Certified

Start your Software Sales Career at ProcessMaker in Downtown Durham at the American Underground. ProcessMaker has hired multiple alumni of the Startup Fellowship by Atlas (formerly Veteran Capital). Are you next? We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

Clever is the most widely used single sign-on platform for K-12 education, and about 30% of all students in the U.S. log into Clever monthly. Clever is used by 80,000 K-12 schools and over 350 educational application companies to make access to educational technology easy, safe, and secure. Clever is building a new office location in Durham, NC! As we grow our team and presence in Durham, we are hiring an HR & Facilities Coordinator to be a part of our growth. This role will manage our employee experience activities in Durham and be a liaison with the HR and Recruiting teams in San Francisco. This important role will help shape the culture and operations in our new North Carolina office. They will help foster community and culture in the office and cultural connectedness with the SF teams.

We handle a full range of school/district and application needs from inbound inquiries to implementation and ongoing customer and technical support. In our new Raleigh-Durham office, you will develop a deep understanding of Clever's product as well as the needs and challenges of Clever's users. You'll be working directly with customers and the Clever team, responding to a high volume of customer inquiries to resolve technical problems, tackle implementation challenges, and answer questions - all while ensuring customers are having a great experience with Clever! We deliver fast, friendly, and extremely personalized support, so you’ll need to excel at working in a fast-paced, customer service environment with a great deal of autonomy. You’ll need to pick up new technology easily and be comfortable teaching others to understand and navigate the tool.

As a Client Success Manager at CloudFactory, you are a trusted advisor for our clients, applying relational and business consultancy skills to help them leverage CloudFactory as a competitive advantage to dominate their market. You will manage the overall post-sale business relationship with assigned accounts, overseeing the onboarding process and then driving satisfaction, retention, and growth throughout the client journey. You will be able to maintain a holistic understanding of client expectations and success measures and lead strategies to support those goals and achieve desired outcomes. And you will advocate client needs and share wins and learnings cross-departmentally to help everyone learn to better serve our clients.

Are you a bright, energetic and curious type, who wants to make a difference in this world? As a Sales Development Representative at CloudFactory USA, you will work out of fantastic Durham, North Carolina, as part of our global team with operations in the UK, Nepal, and Kenya. You’ll do the important work of qualifying leads to help Account Executives win new clients and, thereby, help create meaningful work for talented people in developing countries. Your goal is to generate and qualify high-quality leads and then set appointments our Account Executives. You’ll be a student of technology sales with a strong desire to “grow like bamboo” in your career with us including promotion opportunities within your first year. You’ll work closely with the rest of the Sales Development Team who help qualify leads, Account Executives to win new clients, our Client Success team who manages Client relationships, our Delivery team who serves our clients, and our Marketing team who helps us tell our story. Your leads will include venture-backed high growth startups and established enterprise players who operate on the cutting edge of technology by developing artificial intelligence, autonomous vehicles, and more. The right person for this role is entrepreneurial at heart with the desire to be coached while also working independently. You’ll be rewarded with uncapped sales compensation plans, recognition, personal development opportunities, and excellent benefits.

Atlas and their partner REVGEN, a premier sales development training organization, are now accepting applications for their Fayetteville based Cohort! This is an elite 4 month program to gear you up for a high-tech sales development role. To date, this training has taken place at REVGEN's headquarters in Raleigh. Veteran Capital and REVGEN are partnering to open a new office in Fayetteville to engage more closely with the transitioning Service Members, Veterans, and Military Spouses of the Fort Bragg Community. Join this elite program to prepare for a career in Sales. Learn in the classroom and through hands-on training. Gain Sales and business development experience. Work hand-in-hand with Startups in Raleigh-Durham. Coaching, Interview Prep, and Placement Support. Cohorts with limited slots will start at the beginning of each month.

Responsibilities • Perform customer service help desk function. • Perform a variety of analysis and project tasks in support of the G8. • Maintain the organization?s equipment inventory hand receipt with installation property book office. • Serve as the organization's Information Management Officer (IMO). Travel Required Occasional travel - You may be expected to travel for this position. Supervisory status No Promotion Potential None Help Help Requirements Conditions of Employment • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance • This position may require the incumbent to work overtime. • This position requires incumbent to possess a valid motor vehicle driver's license. • This position has a requirement to lift up to 44 lbs. • This position requires the incumbent to obtain and maintain a baseline IAT 1 level of Information Assurance Certification. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. • 30 Percent or More Disabled Veterans • Current Department of Army Civilian Employees • Current Permanent Department of Defense (DOD) Civilian Employee (non-Army) • Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce • Interagency Career Transition Assistance Plan • Land Management Workforce Flexibility Act • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible • Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes overseeing help desk issues to include hardware, software, and network installation; troubleshooting, repairing and providing computer assistance to the organization; Developing utility software and diagnostic software to refine the system and to analyze problems associated with the system. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: information systems management or information science. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: • Data and Content Management • Information Technology Customer Support • Oral Communication • System Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09). Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. • You will be required to provide proof of U.S. Citizenship. • Two year trial/probationary